sm.dot file not found when loading MS Word

Hint Ref: 020611010001
Hint Date: 01/11/2006

Hint Details:




If after running the Space Manager V2 client install, a message appears whenever word is run or opened with Space Manager, saying it is searching for sm.dot, the installer was run with the selection to install the Word Plug In ticked.

In Space Manager, editing the document is not possible, even once the message has been cleared.

SOLUTION:  Find the normal.dot file and copy it as sm.dot to the Spaceman32 subdirectory.

BETTER: Do not install the Word plug in as part of the SM V2 client install.

Note: manually removing the sm.dot template plug in from word does not seem to correct the problem.